Next Day Air
Orders placed before 11am(CST) ship same day, after 11am the order will be processed on the next business day (Mon-Fri)
(UPS 2nd Day Air, UPS 3 Day Select, USPS Express Mail) Ship within 1-2 business days of receiving your order.
(UPS Ground, USPS Priority Mail) Ship within 4-6 business days of receiving your order.
Truck (LTL.) Shipments
Truck shipments can take up to 1-2 weeks for delivery once the order has been shipped.
Special Note for LTL Shipments:
Please check over your delivery prior to signing the bill of lading from the carrier.
If you sign for delivery without noting possible damages on the bill of lading, you will be responsible for filling a freight
claim with the end carrier and arranging for any repair or return of the damaged goods.
*Activedogs.com & LTL Company are not liable for any damages if not noted "damaged" on bill of lading*
**UPS will not deliver to a PO Box**
If you are having a custom made vest or item we try to have no more than 7-10 business day turnaround time.
We understand how important the working dog is to their handler and we will get your order to you as soon as possible.
**If you order any Express shipping services and are wondering when your order will be shipped
please call our toll free number (877-302-1541) and we will be happy to answer any of your questions**
Most countries charge duties & taxes on all imports, please check with your local agencies for this information as we have no control over those fees.
All packages going UPS Standard will be charged an additional Brokerage fee from UPS in order to
cover their responsibility to get your package through customs.
UPS Expedited and Express have the brokerage fee built into the cost of shipping so you will not be billed additionally for a broker(duties & taxes still apply)
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